Customer service - Contact us

send a message


For any question about a product, an order

If a technical problem occurs on this website

how to contact us

Please use the contact form to send us a message.

For general enquiries:
For a quick answer to your question, please take a look at our FAQ section.

By phone:
For all enquires including delivery and return, please contact our Customer Services team on 020 3411 9907. Our Customer Services opening hours are 9.00 am to 5.00 pm Monday to Friday, except Bank Holidays.

By email:
You can email us with your query or any feedback at

By Post:
Alternatively you can write to us at:

Alison at Home (Retail) Ltd
23A Motcomb Street